Zoom
Zoom is a cloud conferencing solution that can be used for small group sessions or large administration meetings all within one easy-to-use platform. Host and participants can access Zoom through any laptop or mobile devices at https://luc.zoom.us/, which makes Zoom an excellent solution for working in the office or on the go. This platform allows for robust audio, video, files, and screen sharing. It also fosters interactive with collaborative editing, polling, and breakout rooms. Hosts can record meetings and make them available to participants, or post them as public resources. All active faculty, staff, and students have the ability to host their own meetings.
Zoom Updates
It is essential to check and install Zoom client updates with regularity to be compliant with Zoom's updates. You can download and install the latest Zoom client at https://zoom.us/download. You can also check for updates if you have the Zoom client already installed. First, sign in via SSO in the Zoom client. Then, click your profile picture (located in the upper right next to the search box), and select Check for Updates. If there is a newer version available, Zoom will download and install it.
Events & Training
Zoom AI Companion Webinar
Looking for help summarizing meeting notes for long Zoom meetings. Want to be able to create your own chapters in recordings in Zoom? Late to a meeting and want a quick summery of what happened? Look no further than the Zoom AI companion. In this session we will inform you on how to enable the companion on your account and use it to its fullest!
Wednesday, August 21st @ 1PM CT
Register Now
Cloud Recording Retention Policy
Loyola adopted a new cloud recording retention policy on October 1, 2020 in which all cloud recordings will now be retained for 180 days. Cloud recordings older than 180 days will automatically be moved to a 30-day recycle bin. An email notification from Zoom will be sent to the cloud recording owner 7 days prior to permanent deletion from the recycle bin.
Questions
Please contact the ITS Service Desk at ITSServiceDesk@luc.edu or 773-508-4ITS (773-508-4487).
Are cloud recordings created before October 1, 2020 bound by the same policy?
Yes, all cloud recordings, regardless of when they are created, will be bound by this policy. They will be retained for 180 days before being moved to the Trash folder for 30 days. Zoom will send an email reminder 7 days prior to permanent deletion.
Please watch the video below for instructions on how to download your cloud recording and upload it to Panopto.
Will I be given a warning when my cloud recordings will soon be deleted?
You will receive an email notification from Zoom 7 days prior to permanent deletion.
Please watch the video below for instructions on how to download your cloud recording and upload it to Panopto.
What happens to my cloud recordings after 180 days?
All Zoom cloud recordings will be retained for 180 days before being moved to the Trash folder for 30 days. Zoom will send an email reminder 7 days prior to permanent deletion.
Please watch the video below for instructions on how to download your cloud recording and upload it to Panopto.
How do I add my downloaded cloud recordings to Panopto?
Please watch the video below for instructions on how to download your cloud recording and upload it to Panopto.
Self-Help Resources
Video:
Download Zoom Cloud Recording/Upload to Panopto
Written Guide:
Download Zoom Cloud Recording/Upload to Panopto (PDF)
Are there any additional support resources available?
How do I sign into Zoom on my device?
Smartphones or Tablet: Download and install the "Zoom Cloud Meetings" app from the app store on your mobile device. Sign in via SSO using your Loyola username and password. The domain needed to sign in is "luc.zoom.us".
Windows or Mac Computer: Sign in at https://luc.zoom.us using your Loyola username and password. All Loyola faculty, staff, and students have account access. Alternatively, you can sign into the Zoom client. The latest Zoom client can be downloaded at https://luc.zoom.us/download. Sign in via SSO using your Loyola username and password. The domain needed to sign in is "luc.zoom.us".
What is the recommended equipment for using Zoom?
Any webcam or microphone will work with Zoom. For recommendations on webcams or microphones, you may borrow equipment from the DMS Equipment Loan Program as a try-before-you-buy.
What are the recommended Zoom meeting security options?
We have created a video which outlines the various security options available when either setting up or during a Zoom meeting.
Questions
Please contact the ITS Service Desk at ITSServiceDesk@luc.edu or 773-508-4ITS (773-508-4487).
Zoom is a cloud conferencing solution that can be used for small group sessions or large administration meetings all within one easy-to-use platform. Host and participants can access Zoom through any laptop or mobile devices at https://luc.zoom.us/, which makes Zoom an excellent solution for working in the office or on the go. This platform allows for robust audio, video, files, and screen sharing. It also fosters interactive with collaborative editing, polling, and breakout rooms. Hosts can record meetings and make them available to participants, or post them as public resources. All active faculty, staff, and students have the ability to host their own meetings.
Zoom Updates
It is essential to check and install Zoom client updates with regularity to be compliant with Zoom's updates. You can download and install the latest Zoom client at https://zoom.us/download. You can also check for updates if you have the Zoom client already installed. First, sign in via SSO in the Zoom client. Then, click your profile picture (located in the upper right next to the search box), and select Check for Updates. If there is a newer version available, Zoom will download and install it.
Events & Training
Zoom AI Companion Webinar
Looking for help summarizing meeting notes for long Zoom meetings. Want to be able to create your own chapters in recordings in Zoom? Late to a meeting and want a quick summery of what happened? Look no further than the Zoom AI companion. In this session we will inform you on how to enable the companion on your account and use it to its fullest!
Wednesday, August 21st @ 1PM CT
Register Now
Cloud Recording Retention Policy
Loyola adopted a new cloud recording retention policy on October 1, 2020 in which all cloud recordings will now be retained for 180 days. Cloud recordings older than 180 days will automatically be moved to a 30-day recycle bin. An email notification from Zoom will be sent to the cloud recording owner 7 days prior to permanent deletion from the recycle bin.
Questions
Please contact the ITS Service Desk at ITSServiceDesk@luc.edu or 773-508-4ITS (773-508-4487).
Self-Help Resources
Video:
Download Zoom Cloud Recording/Upload to Panopto
Written Guide:
Download Zoom Cloud Recording/Upload to Panopto (PDF)
Questions
Please contact the ITS Service Desk at ITSServiceDesk@luc.edu or 773-508-4ITS (773-508-4487).